Your receipt email contains your download links and licence key. Keep the email — the key is how support can find your order. Download the installer for your platform, then follow your platform's steps below.
.dmg and drag Sync My Tunes into Applications.If you see "Sync My Tunes is damaged and can't be opened" instead, run this once in Terminal and try again:xattr -cr "/Applications/Sync My Tunes.app"
.exe installer.The app lives in your menu bar (macOS) or system tray (Windows). Updates are announced there and in the dashboard when a new version is on the website — you download and replace the app, and your connections and history stay.
Email [email protected]. The tray menu's Copy diagnostics for support item puts technical details on your clipboard with secrets already stripped — paste it into the email and we can usually fix things in one round trip.
Sync My Tunes is an independent product, not affiliated with Spotify AB or Apple Inc.